Privacy Policy
Mailservant Privacy Policy
At Mailservant, a wholly owned and certified email marketing product of Aspedia Australia, we respect the privacy of our valued stakeholders, customers and members. You can be assured that the security of your personal information is very important to us and we take great pride in providing you with our privacy policy.
To further ensure the integrity of data stored on our network we utilize all necessary and available security. We do not sell, trade, or give-away any information we may have on any of our users and members.
Maintaining the privacy of your information is of sigificant importance to us as it asures you as our customer that we value our business relationship and helps to encourage confidence, goodwill and hopefully build stronger relationships with our customers which leads to recurring business relationships in the long term.
If, at any time, you have questions or concerns about our privacy practices, please feel free contact us info@aspedia.net. Below we describe why we gather certain information, what we collect, how we collect is and what we use the information for.
Why do we gather information?
We use information we collect from your order to answer
queries your have, to provide an enhanced and more personalised experience and to inform you of offers and discounts we may have from time to time.
Information Collection and Use
Throughout the Mailservant website when you become a user we collect personal details and other relevant information to assist both yourself and us in maintaining your account. The personal information collected by Mailervant is used to create personal access to our email marketing system, and to make further contact with you in the course of using our products and services. Financial information that is collected is used to verify, identity and bill for agreed products and services.
When you register to subscribe to our newsletter we collect your name, e-mail address to enable us to forward newsletters to you as requested.
You will always have access to the information and content that you provide us. You can readily edit or delete your personal information provided during registration unless it is mandatory information required for your registration application.
Demographic and profile data that is collected by Mailservant may be used to specifically provide relevant information in relation to this website or any requested email communications.This is to ensure that we provide the most suitable information to meet your needs.
Under no circumstances will Mailservant make any personal information about an individual user available to anyone. Your email address is used to only send you information that you have requested or to make contact in relation to your business dealing with Mailservant e.g. billing, etc.
As part of your use of our email marketing software, Mailservant allows you to choose if you would like to receive, or not receive, information from Mailservant.
Mailservant adheres strictly to a permission-based email policy.
Mailservant will only send email communications in the areas of commercial offers or advertisements for our products and services and that are relevant to your business dealings with Mailservant.
How we use cookies?
A cookie is a small file stored on your hard drive and keeps track of the information you provide. Mailservant use cookies to let us know that you are a prior customer and to provide certain features such as member options. We do not store any personal financial information about you using cookies. The majority of web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. You may do so, however when disabled you may lose some of the personalized shopping enhancements you normally receive.
Unsubscribing
All email campaigns from Mailservant will have an option to unsubscribe. Unsubscribe requests are fulfilled within seconds and the unsubscriber will automatically be unsubscribed from further email marketing communications.
You as the user are solely responsible for maintaining the privacy of your username and passwords and any account information.
Subscriber Lists
Mailservant will not sell, rent, loan or give access to our customer contact lists or our customer's contact lists or any customer contact details to any outside bodies nor will Mailservant use customer contact lists for our own marketing purposes.
Mailservant ensures that all subscriber lists remain private and confidential.
Campaigns and Campaign Reports
Mailservant ensures that all campaigns, campaignm information, content and reports remain private and confidential.
From time to time, Mailservant and Mailservant may choose to scan the content of your campaigns to ensure it complies with our terms of use and the anti spamming regluations and requirements
Mailservant Communications
From time to time we will send newsletters to all of our customers to keep them up to date and with the latest developments in the industry. At any time throughout your dealings with Mailservant should you wish to stop receiving any of these promotional emails, simply click on the unsubscribe link which can be found at the bottom of the email communication.
Maintenance and Service Announcements
While maintenance and updates of our technologies and software applications are generally undertaken during off peak time of the day and week, on the rare occasion, it may be necessary to undertake some general maintenace and updating at other times. In these cases, we will usually send a maintenance and service related email or post a new message to our website. Geenerally, these communications are not promotional or sales based in nature.
Customer Service
We may communicate with users on a more regular basis in relation to requested services regarding issues related to their account
Security Technology
Mailservant takes its provision of service and technology to enable a high grade business service very seriously. To ensure that you are provided with the very best in technology services we provide the latest servers, databases, backup and firewall technologies to protect the information assets of both ourselves and our clients.
Mailservant has developed and implemented latest technologies under our state of the art security architecture. Data collected and stored within the Mailservant system resides in a tightly controlled, state of the art, secure data centre. As part of our information technology services, we maintain regular audits and safeguards of these technologies to protect the security of your information.
Mailservant Privacy Policy Modifications
This Privacy Policy is subject to change and may be updated from time to time as required. Regardless of any future Privacy Policy updates, please be assured at no time will Mailservant or Aspedia use the personal information that you or your subscribers have submitted to us in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.
Contact Us
In the unlikely event that you experience any privacy issues or have concerns about our privacy statement, the information we have collected and stored from you or your customers, the business practices of this website, or your dealings with one of our employees, please contact us immediately as detailed below:
Postal Address
Aspedia Australia
PO Box 441
Stones Corner Q 4120
Brisbane, Australia
Telephone: 1800 677 656
Fax:07 3394 8226
Email:info@aspedia.net
